Website Terms and Conditions (Australia)
LAST UPDATED: September 30, 2024
PLEASE READ THIS DOCUMENT CAREFULLY.
Bulletproof Shoulders ("we" or "us") is an online fitness service ("Service") located at bulletproofshoulders.net ("Site"), including related mobile applications, desktop applications, and websites. By registering as a member or using the Bulletproof Shoulders Online Coaching system in any way, you accept these Terms of Service ("Agreement" or "Terms"), which form a binding agreement between you and Bulletproof Shoulders. You should also read and understand the Bulletproof Shoulders Online Coaching Privacy Policy, which is incorporated into this Agreement by reference.
By accessing the Site and/or using the Service, you acknowledge and agree that your use of the Bulletproof Shoulders Online Coaching service is at your own risk. We do not assume any liability nor provide any warranties, express or implied, regarding the Service or your use of it, except where such warranties cannot be excluded under Australian Consumer Law.
IF YOU DO NOT ACCEPT AND AGREE TO BE BOUND BY ALL OF THE TERMS OF THIS AGREEMENT, INCLUDING OUR PRIVACY POLICY, LIMITATIONS OF LIABILITY, WARRANTY DISCLAIMERS, AND GENERAL HEALTH AND LEGAL DISCLAIMERS, DO NOT USE THE SITE OR THE BULLETPROOF SHOULDERS ONLINE COACHING SERVICE.
By using the Service, you consent to receiving this Agreement in electronic form. If you wish to withdraw this consent, you must cease using the Service and terminate your account. Please contact us with any questions regarding this Agreement.
Before starting this or any other exercise program, you should consult your doctor or other qualified health professional. This is particularly important if you or your family have a history of high blood pressure, heart disease, or if you have ever experienced discomfort while exercising.
Nothing stated or posted on the Bulletproof Shoulders Online Coaching service is intended to be, or should be taken as, medical or professional advice. Your use of the Bulletproof Shoulders Coaching service is at your own risk. Please read our full professional advice, medical, and general disclaimer in Section 2 before commencing your use of the Service. To the fullest extent permitted by Australian law, we disclaim any liability resulting from your use of Bulletproof Shoulders Online Coaching services.
Age Requirement: You must be at least 18 years old to use Bulletproof Shoulders Online Coaching.
Notice to Parents and Guardians: You are responsible for monitoring and supervising your child’s use of Bulletproof Shoulders Online Coaching. If your child is under 18 and using Bulletproof Shoulders Online Coaching without your express consent, please contact us immediately so that we can disable their access. If you have questions about Bulletproof Shoulders Online Coaching, please contact us at [email protected].
You should consult your doctor or another qualified health professional before beginning this or any other exercise or nutrition program to determine if it is suitable for you. This is particularly true if you (or your family) have a history of high blood pressure, heart disease, chest pain while exercising, high cholesterol, smoking, or bone/joint problems that could be aggravated by changes in physical activity. If your doctor advises against using Bulletproof Shoulders Online Coaching, do not use the Service. If you experience faintness, dizziness, pain, or shortness of breath at any time while exercising, stop immediately and seek medical attention.
Bulletproof Shoulders Online Coaching provides exercise and fitness information for informational purposes only. Nothing stated or posted on bulletproofshoulders.net or any affiliated sites should be taken as medical, professional, or counselling advice. This includes but is not limited to psychiatry, psychology, physiotherapy, or providing health-related diagnoses, treatment, or advice. If you have concerns about your health, always consult a healthcare professional. Never disregard or delay seeking medical advice due to information obtained from the Bulletproof Shoulders site.
The information provided on this site is not guaranteed to be up to date or reflect the latest medical research. Bulletproof Shoulders makes no express or implied warranties about the accuracy, completeness, or appropriateness of the information provided.
Through the Bulletproof Shoulders Online Coaching service, you may have access to third-party services, products, and promotions that are not provided by Bulletproof Shoulders ("Third-Party Services"). If you choose to use any Third-Party Services, you are responsible for reviewing and understanding their terms and conditions. Bulletproof Shoulders is not responsible for the performance, actions, or omissions of any third-party providers.
The Bulletproof Shoulders Online Coaching service may include links to third-party websites for your convenience. The inclusion of a link does not imply our approval, endorsement, or recommendation. You access such websites at your own risk, and they are not governed by this Agreement. When you navigate to an external website, our Privacy Policy no longer applies, and you are subject to the policies of the respective website.
Bulletproof Shoulders expressly disclaims any liability for Third-Party Services, their websites, and the actions or omissions of their providers.
To the fullest extent permitted by law:
(i) Bulletproof Shoulders and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages. This includes, but is not limited to, damages for personal injury, loss of income, loss of enjoyment, pain and suffering, emotional distress, loss of profits, loss of future earnings, goodwill, data loss, or other intangible losses.
(ii) The total liability of Bulletproof Shoulders and its affiliates shall not exceed the amount you have paid to Bulletproof Shoulders in the twelve (12) months preceding your claim(s).
If you do not agree to this limitation of liability, you are not authorized to use the Bulletproof Shoulders Online Coaching service.
Your privacy is important to us. Our Privacy Policy, which forms part of this Agreement, outlines:
The information we collect about you. How we use that information. When and with whom we share that information.
Consent to Email: By becoming a member, you agree to receive email communications from us. These may include administrative notices, service updates, and promotional offers. You can opt out of promotional emails at any time.
Registration: To access Bulletproof Shoulders Online Coaching, you must register by providing a username, password, valid email address, and valid payment details. You must keep your registration information accurate and updated.
Username: You may not use another person’s name, a name that violates third-party rights, or a name that is offensive or inappropriate.
Non-Commercial Use: The service is for personal use only. Users may not:
Advertise or promote products or services. Solicit users for commercial purposes. Use information from the service to contact or sell to other users without explicit consent.
Organizations and businesses may only use the service with written permission from Bulletproof Shoulders. Unauthorized use may result in legal action.
Account Security: You are responsible for all activity under your account. You must not share your login credentials. If you suspect unauthorized access, change your password immediately and notify us at [email protected].
Auto-Billing & Subscription Fees: Bulletproof Shoulders Online Coaching operates on a paid, auto-renewing subscription basis. By signing up, you consent to recurring billing. Your subscription will continue until cancelled. Prices may change, but we will notify you of any adjustments.
Cancellation: To cancel your subscription:
Log into your account at bulletproofshoulders.net
Go to "Account" > "Billing Settings" Select "Cancel" and confirm
There are no refunds for billing periods that have already passed.
Authorization: By providing payment details, you authorize Bulletproof Shoulders to charge your account monthly. If a payment results in overdraft fees or chargebacks, you are responsible for those fees.
Non-Usage: Even if you do not use the service, you are responsible for subscription fees until you cancel.
Changes: Bulletproof Shoulders reserves the right to modify or discontinue aspects of its subscription service at any time.
Term: This Agreement begins when you first use Bulletproof Shoulders Online Coaching and remains in effect while you have an account.
Cancelling Your Subscription: You may cancel via your account settings or by emailing [email protected].
Account Deletion: You may delete your account at any time. Bulletproof Shoulders reserves the right to delete inactive accounts (i.e., accounts with no login activity for six (6) consecutive months) or accounts with expired payments.
Termination for Breach: Bulletproof Shoulders may suspend or delete accounts that violate this Agreement or harm its reputation. If your account is deleted for a breach, you may not re-register. We may block your email and IP address to prevent further access. Some termination details may be confidential due to legal obligations.
All provisions of this Agreement that by their nature should survive termination shall continue in full force and effect.
User Contributions
The Bulletproof Shoulders Online Coaching Service may include interactive features such as message boards, chat rooms, personal profiles, forums, bulletin boards, exercise programs, and private messaging (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit content or materials ("User Contributions").
All User Contributions must comply with the content standards outlined in this Agreement. Any content you post will be considered non-confidential and non-proprietary. By providing content on the Bulletproof Shoulders Online Coaching Service, you grant Bulletproof Shoulders and its affiliates the right to use, reproduce, modify, perform, display, distribute, and disclose such material for any purpose.
By submitting User Contributions, you represent and warrant that:
You own or have the necessary rights to your User Contributions and can grant the license above to Bulletproof Shoulders and its affiliates. Your User Contributions comply with this Agreement. You are responsible for your User Contributions, including their legality, reliability, and accuracy. Bulletproof Shoulders is not responsible or liable for any content posted by users.
Prohibited Content
You must not submit any content that:
Infringes on third-party intellectual property rights (e.g., copyrights, trademarks, privacy rights).Is obscene, indecent, abusive, offensive, violent, inflammatory, or otherwise objectionable. Contains nudity, sexually explicit material, or pornography. Is hateful, defamatory, discriminatory, or incites hatred against individuals or groups. Is deceptive, misleading, or impersonates another person or entity. Promotes illegal activities or unlawful acts. Harasses, intimidates, or exploits any person, including minors. Depicts extreme violence, cruelty, or violates legal rights. Contains unauthorized use of another person's image, video, or personal information. Contains viruses, malware, or harmful code. Involves unauthorized commercial activity, such as advertising or promotional materials.
Bulletproof Shoulders’ Rights
Bulletproof Shoulders reserves the right to:
Remove or refuse any User Contributions at its discretion. Take appropriate action if any content violates this Agreement, infringes intellectual property rights, threatens user safety, or creates legal liability. Disclose user identity to third parties claiming their rights are infringed. Cooperate fully with law enforcement authorities or court orders requesting disclosure of user information.
You waive any claims against Bulletproof Shoulders, its affiliates, licensees, and service providers arising from actions taken in response to investigations by law enforcement or legal authorities.
Bulletproof Shoulders does not undertake to review content before it is posted and is not responsible for removing objectionable content promptly.
Copyright Infringement
If you believe your copyright has been infringed, please refer to our Copyright Policy for submitting a notice of infringement. Bulletproof Shoulders may terminate the accounts of repeat infringers.
You agree to indemnify, defend, and hold harmless Bulletproof Shoulders, its affiliates, directors, officers, employees, and agents from any liability, claims, damages, losses, and costs (including legal fees) arising from:
Your use of the Bulletproof Shoulders Online Coaching Service. Any violation of this Agreement. Any content you submit that infringes on the rights of others.
Bulletproof Shoulders reserves the right to assume the exclusive defense of any claim subject to indemnification, and you agree to cooperate.
Bulletproof Shoulders grants you a limited, non-exclusive, non-transferable license to access and use the Bulletproof Shoulders Online Coaching Service for personal, non-commercial use. You may not:
Reproduce, redistribute, publicly display, or create derivative works from the Service. Decompile, reverse engineer, or attempt to access the source code. Interfere with or disrupt the Service.
All rights not expressly granted are reserved by Bulletproof Shoulders.
Any disputes arising from this Agreement shall be resolved through binding arbitration administered by the Australian Centre for International Commercial Arbitration (ACICA) under the International Arbitration Act 1974 or applicable state law. You waive the right to pursue claims in court, except for small claims matters.
You also waive any right to class-action lawsuits. Arbitration decisions are legally binding and enforceable in court, with limited grounds for appeal.
If arbitration is deemed unenforceable, disputes shall be resolved in the courts of Perth, Western Australia, under Western Australian law.
Headings are for convenience only. If any term is deemed invalid, the remaining terms shall remain enforceable. Bulletproof Shoulders’ failure to enforce any right does not waive future enforcement.
This Agreement is binding upon both parties and their successors. You may not assign your rights without written consent from Bulletproof Shoulders. No third party has rights under this Agreement.
You agree to receive electronic communications from Bulletproof Shoulders. Notices may be provided via email or posted on the Service.
For legal inquiries, contact:
Bulletproof Shoulders
102 Railway Street, West Perth
Email: [email protected]
Bulletproof Shoulders reserves the right to update this Agreement. Any modifications will take effect upon posting on the Bulletproof Shoulders Online Coaching website.
Current as of: September 21, 2024
At Bulletproof Shoulders, we respect your privacy and are committed to maintaining your trust. This privacy policy (“Privacy Policy”) applies to visitors of our sites and users of the Bulletproof Shoulders Online Coaching Service Services. This Privacy Policy describes our practices and your rights in connection with information that we collect, use, or disclose through: our mobile applications including, TrueCoach. our website, our social media pages, email messages that we send to you that link to this Privacy Policy, and any other products and services offered through any other venues, websites and mobile applications that direct you to this Privacy Policy.
Collectively the “Bulletproof Shoulders Online Coaching Service Services”. When you access or use the Bulletproof Shoulders Online Coaching Service Services, you agree to the terms and conditions of this Privacy Policy and that the information contained in this Privacy Policy serves as notice at or before the point of collection for all information collected as described below.
1. Defined Terms
“End User” means any individual who interacts with the Bulletproof Shoulders Online Coaching Service, including users of our mobile applications. “Other Information” is any information that does not reveal your specific identity or does not relate to an individual, such as usage data not linked to any unique identifiers. “Personal Information” means data that relates to or about an identified or identifiable natural person or, where applicable, household as defined under relevant law. This may include information such as name, postal address, telephone number, email address, or unique online identifiers. Sometimes, we use the term “information” in this Privacy Policy, which may refer to either Personal Information or Other Information.
While the Personal Information we collect varies depending upon the nature of the Bulletproof Shoulders Online Coaching Service provided or used and our interactions with individuals, Personal Information we may collect or obtain includes:
Contact details (e.g., name, address, email, social media handles, telephone number, which may include third party emergency contact information),Personal details (e.g., date of birth, education, nationality),Financial and transaction data (e.g., purchase history, account information, shipping and billing information, including credit card information etc.),Other Bulletproof Shoulders Online Coaching Service related data (e.g., customer requests, statistics, etc.),Geolocation data with your permission (e.g. geolocation data sent via a mobile device),Online identifiers (e.g. IP address, Device IDs, etc.), and Cookie-related data as described below and as detailed in our Cookie Policy.
Through the Bulletproof Shoulders Online Coaching Service we collect information about you whenever you use the Bulletproof Shoulders Online Coaching Service, for example: When you create an account for Bulletproof Shoulders Online Coaching Service, we may ask for Personal Information such as your name, email and postal address, social media account ID, and Other Information you may provide with your account. We collect information about you when you interact with the Bulletproof Shoulders Online Coaching Service. We may also store information that your computer or mobile device provides to us in connection with your use of the Bulletproof Shoulders Online Coaching Service, such as IP address, operating system, device ID, and device type. We may collect information about others from you, and only use this information for the reason it was provided. We and our service providers may collect information about your location when you use or access Bulletproof Shoulders Online Coaching Service. The degree of precision of the location data varies depending on the source of such information. Those sources include: Data from your device through settings you activate: Other location sources: IP address
If we collect location information, we will use this location-related data in order to
Provide you with services you have purchased or requested Deliver content that is relevant to you based upon your location Deliver marketing or ad content that is relevant to you based on your location Protect against abuse or misuse of services or of your account improve our site and services
You may disable the collection and use of your location data through your browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time by changing these settings.
From other sources in addition to the information we collect from you through Bulletproof Shoulders Online Coaching Service, we may receive information about you from other sources, such as public databases, strategic and joint marketing partners, social media pages and platforms, people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to your Bulletproof Shoulders Online Coaching Service account, certain information from your social media account may be shared with us, including information that’s part of your profile or your friends’ profiles.
You do not have to provide us with certain Personal Information, however, if you do not provide or enable us to collect the necessary information, we may not be able to provide the Bulletproof Shoulders Online Coaching Service. If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Bulletproof Shoulders Online Coaching Service, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We may use your Personal Information for legitimate business purposes, including:
To provide the functionality of the Bulletproof Shoulders Online Coaching Service and related support. To create, and administer accounts, fulfill and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies. Should you provide us with videos for form coaching review, we will only use those videos for the purpose of providing this service. We may use third party subcontractor coaches to provide form coaching review services. Your videos will only be provided to those subcontractor coaches that have a need to review the videos and are providing services on our behalf to you. We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.
To provide you with marketing and promotional materials and opportunities and facilitate social sharing. To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications. To share information with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices. To allow you to participate in sweepstakes, contests or similar promotions. To facilitate social sharing functionality if you choose to do so. We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest. For reporting and trending. To better understand you and our other users, so that we can tune and personalize our offering. For trending and statistics, and to improve our products and services. We will engage in this activity because we have a legitimate interest. To accomplish our business purposes. For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements. For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft. For responding to legal duties, such as requests from public and government authorities. To defend our legal rights or those of others. We will engage in these activities to comply with a legal obligation or because we have a legitimate interest. To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.
Certain privacy laws require that we disclose certain information about the categories of Personal Information (as defined by applicable law) that we have disclosed for a business purpose as well as the categories that we have “sold” as defined under applicable law. Disclosed for a business purpose. In general, we may disclose the following categories of Personal Information (as described above in more detail) to our partners and service providers to provide the Bulletproof Shoulders Online Coaching Service:
Contact details, Personal details, Financial and transaction data, Health and wellness information, such as past physical injuries that may impact on workouts, Videos submitted by you of your workouts, Other Bulletproof Shoulders Online Coaching Service related data, Geolocation data, Online identifiers, and Cookie-related data.
We do not sell your data. We may disclose your Personal Information:
To our affiliates for the purposes described in this Privacy Policy. Bulletproof Shoulders is the party responsible for the management of the jointly-used Personal Information. To our integrated partners and service providers who provide services to us, such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services. To third parties to permit them (or their own customers) to send you marketing communications, consistent with your choices. To sponsors of sweepstakes, contests and similar promotions, consistent with your choices. To you, through message boards, dashboards, challenges, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.” To other Bulletproof Shoulders Online Coaching Service or online users as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your Bulletproof Shoulders Online Coaching Service account or our social media pages. In the context of a corporate transaction. If Bulletproof Shoulders is involved in a sale or business transaction (e.g., merger or acquisition), Bulletproof Shoulders will retain a legitimate interest in disclosing or transferring your Personal Information to other parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), including in any negotiations leading to such. Such parties may include, for example, an acquiring or target entity and its advisors.
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
This section provides specific information for Australian residents, as required under Australian privacy laws, including the Australian Privacy Act (“APA”) as well as other jurisdictions and regulations that allow for individual privacy rights such as the European Economic Area, the United Kingdom, and the General Data Protection Regulation (“GDPR”).
Explanation of Individual Rights to a Copy/Access or Portability: You may have the right to request, free of charge, a copy of the specific pieces of Personal Information that we have collected about you in a readily useable format that allows you to transmit this information to another entity without hindrance. Right to Know: You may have the right to request, free of charge, that we provide certain information about how we have handled your Personal Information, including the categories of Personal Information collected; categories of sources of Personal Information; business and/or commercial purposes for collecting your Personal Information; categories of third parties/with whom we have shared your Personal Information; and whether we sell any categories of Personal Information to third parties (however, we do not sell your Personal Information).Right to Deletion: You may have the right to request deletion of your Personal Information that we have collected, subject to certain exemptions. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). We may also retain residual information, such as records to document that your request has been fulfilled.Right to Non-Discrimination: You may have the right not to receive discriminatory treatment on the basis of exercising your privacy rights under applicable law.Right to Correct/Rectify: You may have the right to rectify any incorrect Personal Information we may hold about you.Right to Object/Restrict: You may have the right to object to a specific use of your Personal Information as it is laid out in this Privacy Policy subject to our legitimate business interests.Submitting a RequestWhere applicable law allows for such a right, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may submit a request by contacting us at
[email protected] with the subject line "Data Subject Request". We will respond to your request consistent with applicable law. You can access, correct or request deletion of Personal Information that you have previously provided to us through your online customer my account tab. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. Where applicable law allows for an authorized agent to submit such a request, please contact us at [email protected] with the subject line "Data Subject Request – Agent Request" and someone will be in touch with the agent and the End User to verify the request. We will try to comply with your request as soon as reasonably practicable.
Information we collect may be used by Bulletproof Shoulders for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, messages delivered through the Bulletproof Shoulders Online Coaching Services and sales contacts. We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may:
Opt-in or opt-out from receiving electronic communications from us: If you no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by changing your preferences in your account settings or following the unsubscribe prompts from within the messages themselves. If you have provided your information to Bulletproof Shoulders, and opt-out, Bulletproof Shoulders will put in place processes to honour your request. This may entail keeping some information for the purpose of remembering that you have opted-out.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative, transactional or other purposes directly relating to your use of the Bulletproof Shoulders Online Coaching Service. and you cannot opt-out from receiving those messages. Our mobile applications may also send push notifications to your mobile device, provided you consented to this. If you have previously consented to receiving push notifications and no longer wish to receive them, you can also turn push notifications off at the device level. The applications may also request access to your device’s calendar application, storage, Bluetooth, camera, and microphone. If you have previously allowed access to your device’s calendar application, storage, Bluetooth, camera, and microphone, and no longer wish to allow access, you may edit the application settings at the device level.
We, our service providers and partners may collect Other Information and certain Personal Information in a variety of ways. We and/or our service providers may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on the Bulletproof Shoulders Online Coaching Service by informing us what content is effective. For more information on our use of cookies and similar technologies, including instructions on how to opt-out, please refer to our Cookie Policy.
The Bulletproof Shoulders Online Coaching Service may include social media features and widgets. These features may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are shared with such third parties and governed by the privacy policy of the company providing it.
The Bulletproof Shoulders Online Coaching Service may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you disclose Personal Information through public message boards, blogs, or forums, as offered through the Bulletproof Shoulders Online Coaching Service, this information may be viewed, collected and used by others. To request removal of your Personal Information from our blog or community forum, please contact us
[email protected]. In some cases, we may not be able to remove your Personal Information or some content (if, for example, it is reposted by another user), in which case we will let you know if we are unable to do so and why.
If you submit testimonials, ratings or reviews to the Bulletproof Shoulders Online Coaching Service, any Personal Information you include may be displayed in the Bulletproof Shoulders Online Coaching Service. If you want your testimonial removed, please contact us
[email protected].We may also partner with service providers to collect and display ratings and review content on our web sites.
We currently use payment processors as a Third Party Service for internet-based payment services. If you wish to make a payment through Bulletproof Shoulders Online Coaching Service, your Personal Information may be collected by such third parties directly and not by us, and will be subject to the third party’s privacy policy. We have no control over, and are not responsible for, third parties’ collection, use and disclosure of your Personal Information. Where a third-party payment processor is utilized as a sub-processor, we have implemented appropriate onward transfer safeguards over your Personal Information. See Section 22 for a list of sub-processors and their applicable privacy policies.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our End Users and any third party operating any Third Party Services (as defined in our Terms of Service), site or other products and services used in connection with the Bulletproof Shoulders Online Coaching Service. The inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates. Please note that we are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as True Coach, Instagram, YouTube, TikTok, Apple, Google or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection with the Bulletproof Shoulders Online Coaching Service, including our social media pages. If you are using True Coach as a mobile application to receive Bulletproof Shoulders Online Coaching Services, please carefully review True Coach’s privacy policy before creating an account and registering for the Bulletproof Shoulders Online Coaching Services through the True Coach application. This Privacy Policy only addresses how Bulletproof Shoulders will handle your Personal Information. True Coach’s practices and policies on handling information provided thru the True Coach application are governed by the True Coach privacy policy.
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
The length of time we have an ongoing relationship with you and provide the Bulletproof Shoulders Online Coaching Service to you (for example, for as long as you have an account with us or keep using the Bulletproof Shoulders Online Coaching Service);Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
The security of Personal Information is a high priority at Bulletproof Shoulders. We seek to use reasonable technical, administrative and physical safeguards designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
The Bulletproof Shoulders Online Coaching Service are not directed or targeted at children under the age of eighteen (18), and we request that they do not provide Personal Information through the Bulletproof Shoulders Online Coaching Service.
The Bulletproof Shoulders Online Coaching Service are controlled and operated by us from Australia and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of Australia. Your Personal Information may be stored and processed in any country where we have facilities, including Australia, or in which we engage service providers or form coaches, including those countries disclosed on our Form Coaches Disclosure located
here. By using the Bulletproof Shoulders Online Coaching Service Services you understand that your information will be transferred to countries outside of your country of residence, including Australia and other countries, which may have data protection rules that are different from those of your country and whose laws don’t provide the same level of protection as in the European Economic Area (“EEA”) or UK. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, genetic characteristics, trade union membership or criminal background) on or through the Bulletproof Shoulders Online Coaching Service or otherwise to us, except where explicitly requested or consented to.
Bulletproof Shoulders may make changes to this Privacy Policy from time to time. Any changes we make will become effective when we post a modified version of the Privacy Policy. If we make any material changes to the Privacy Policy, we may also notify you by posting notice on our websites or within the applicable Bulletproof Shoulders Online Coaching Service, or by sending you an email. If you continue using the Bulletproof Shoulders Online Coaching Service after any notice of any such changes, it means you have accepted them. If you do not agree to any changes, you must stop using the Bulletproof Shoulders Online Coaching Service, as applicable. It is your obligation to ensure that you read, understand and agree to the latest version of The Privacy Policy. The “Last Updated” legend at the top of the Privacy Policy indicates when it was last updated.
If you have any questions regarding this Privacy Policy you can contact us via email at
[email protected] or via postal mail at: P.O. Box 264Leederville, Western Australia 6005 For the EEA, you may also lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
Please click here for a list of current third-party vendors that may either directly or indirectly collect information from you in their capacity as a Sub-Processor. Please review the relevant privacy policies (links current as of the date of publication of this Privacy Policy) for further information on how each third-party handles your Personal Information.